AI, ML and Ecosystem Design
Year
'21-25
Client
IBM GSC, IBM Research, and Customers
Service
Product Design + Strategy + Leadership
Year
'21-25
Client
IBM GSC, IBM Research, and Customers
Service
Product Design + Strategy + Leadership
Year
'21-25
Client
IBM GSC, IBM Research, and Customers
Service
Product Design + Strategy + Leadership
How can an ecosystem of products, tools, and services work efficiently and improve constantly? How do we make it seamless when an AI layer is introduced into the ecosystem? The challenge isn't making AI powerful; it's making AI trustworthy, helpful, and human. I specialize in aligning the team with complex end-to-end systems while maintaining the ability to zoom in to the microscopic level.
How can an ecosystem of products, tools, and services work efficiently and improve constantly? How do we make it seamless when an AI layer is introduced into the ecosystem? The challenge isn't making AI powerful; it's making AI trustworthy, helpful, and human. I specialize in aligning the team with complex end-to-end systems while maintaining the ability to zoom in to the microscopic level.
How can an ecosystem of products, tools, and services work efficiently and improve constantly? How do we make it seamless when an AI layer is introduced into the ecosystem? The challenge isn't making AI powerful; it's making AI trustworthy, helpful, and human. I specialize in aligning the team with complex end-to-end systems while maintaining the ability to zoom in to the microscopic level.
Key Contributions
Redesigned IBM Research products like Author Workbench, Research Data Catalog, Secure-IT, Compute, and more
Created AI Behavior Design & Personality Guidelines
Conversational AI & Natural Language Interfaces, including voice interfaces for the AskResearch framework
Recommendation Systems & Personalization feature design for the umbrella of tools
Human-AI Interaction Frameworks and Workshop Facilitations in collaboration with the AI pillar
AI Ethics & Responsible AI Design - founding member of IBM AI Ethics for Design consortium
Designed tools for engineers and researchers to train, maintain, and fine-tune the multi-agent AI framework
Process audit and Researcher Journey Map creation through research, making ecosystem-level improvement
Testing and evaluation matrix design for accuracy, transparency, and trust for the emerging technology and engineering team
Creating re-usable assets and design systems for emerging technology (ETE)
Impact
As I was apponted as a Design Principal at IBM Research, I focused on not only designing research application, but also on understanding the ecosystem of complex research products that is a part of expensive research lifecycle across pillars such as Quantum, AI, Lifescience etc, and design at an ecosystem level to automate, infuse AI and ML to make the process more efficient and save redundant compute resource usages - which is vital for AI research work, and all while keeping the data secured and compliant across geography. (Exact impact matrix is subject to confidentiality)
Key Contributions
Redesigned IBM Research products like Author Workbench, Research Data Catalog, Secure-IT, Compute, and more
Created AI Behavior Design & Personality Guidelines
Conversational AI & Natural Language Interfaces, including voice interfaces for the AskResearch framework
Recommendation Systems & Personalization feature design for the umbrella of tools
Human-AI Interaction Frameworks and Workshop Facilitations in collaboration with the AI pillar
AI Ethics & Responsible AI Design - founding member of IBM AI Ethics for Design consortium
Designed tools for engineers and researchers to train, maintain, and fine-tune the multi-agent AI framework
Process audit and Researcher Journey Map creation through research, making ecosystem-level improvement
Testing and evaluation matrix design for accuracy, transparency, and trust for the emerging technology and engineering team
Creating re-usable assets and design systems for emerging technology (ETE)
Impact
As I was apponted as a Design Principal at IBM Research, I focused on not only designing research application, but also on understanding the ecosystem of complex research products that is a part of expensive research lifecycle across pillars such as Quantum, AI, Lifescience etc, and design at an ecosystem level to automate, infuse AI and ML to make the process more efficient and save redundant compute resource usages - which is vital for AI research work, and all while keeping the data secured and compliant across geography. (Exact impact matrix is subject to confidentiality)
Key Contributions
Redesigned IBM Research products like Author Workbench, Research Data Catalog, Secure-IT, Compute, and more
Created AI Behavior Design & Personality Guidelines
Conversational AI & Natural Language Interfaces, including voice interfaces for the AskResearch framework
Recommendation Systems & Personalization feature design for the umbrella of tools
Human-AI Interaction Frameworks and Workshop Facilitations in collaboration with the AI pillar
AI Ethics & Responsible AI Design - founding member of IBM AI Ethics for Design consortium
Designed tools for engineers and researchers to train, maintain, and fine-tune the multi-agent AI framework
Process audit and Researcher Journey Map creation through research, making ecosystem-level improvement
Testing and evaluation matrix design for accuracy, transparency, and trust for the emerging technology and engineering team
Creating re-usable assets and design systems for emerging technology (ETE)
Impact
As I was apponted as a Design Principal at IBM Research, I focused on not only designing research application, but also on understanding the ecosystem of complex research products that is a part of expensive research lifecycle across pillars such as Quantum, AI, Lifescience etc, and design at an ecosystem level to automate, infuse AI and ML to make the process more efficient and save redundant compute resource usages - which is vital for AI research work, and all while keeping the data secured and compliant across geography. (Exact impact matrix is subject to confidentiality)
Innovation Design
Design Practices
Innovation Design
Design Practices
Innovation Design
Design Practices