Design Practices
Year
'16-25
Client
IBM Global Market
Service
Product Design + Strategy + Leadership
I have built design studios for IBM GSC from 0. It involved not only creating a team from scratch, but also advocating the role of design in a complex technological landscape. My experience includes, but is not limited to, building teams, designing systems, and creating a culture that enables great design. I've taken organizations from "design is making things pretty" to "design drives strategy" three times, scaling teams, advancing maturity, and proving ROI through metrics.
Practices
0→1 Design Practice Building
Design Operations & Infrastructure
Budgeting, procurement, and expense management
Team Building, Hiring, Mentoring
Design Systems at Scale and Speed
Stakeholder Management & Design Advocacy
Metrics & ROI Implementation and reviews
Technology Story Framework creation
Facilitation
Process Design
System Thinking
Future Thinking & Emerging Technology
Design and Architectural Thinking Coaching
Creative Ideation
Service Design
Ecosystem Thinking
Project Spaceodd
Creative Direction